Diagnostic Labs FAQ
Haspatal Diagnostic Labs Network is a nationwide network of neighborhood Diagnostic Labs that are registered with us to provide diagnostic services to our patients who are ordering such services through Haspatal Mobile application.
Our patients across India use Haspatal Mobile application to order for their lab services requirements. The orders are passed on to the neighborhood Diagnostic Lab that the patient has selected. The neighborhood Diagnostic Lab provides the required services within his coverage area and collects the payment.
We do not charge any commissions from our registered Diagnostic Labs.
Diagnostic Lab Registration at Haspatal program is free. There are no registration charges.
We do not charge any monthly subscriptions from our registered Diagnostic Labs.
No, we do not charge any marketing fees from Diagnostic Labs.
No, we don’t ask Diagnostic Labs to offer any specific percentage as discounts.
Patients make you the payment directly to Diagnostic Labs.
Haspatal does not take or make the order payments.
From August 2022, Diagnostic Lab registration at Haspatal Program can be done 24X7 using Haspatal 360 Mobile App. You can download this app from Google Play Store by clicking here
You will need to submit only three documents.
- Copy of your valid Diagnostic Labs license or Government Registration.
- A picture of your premises showing a signboard with the name matching the Diagnostic Lab license.
- A readable copy/ image of your business card
The average time taken in the registration process is between 3 to 4 minutes.
After registration , it takes 24 hours to verify the documents and approve your Diagnostic Lab account at Haspatal. After approval, you can immediately start taking orders.
You will receive orders in my orders section of Haspatal 360 App.
You will get the orders from the patients from the area selected by you as coverage area. You can define or re-adjust the coverage area yourself anytime.
We charge very small per order charge , irrespective of the order value as order processing fees for the usage of our platform. This is automatically deducted from your Haspatal wallet when you accept an order.
Diagnostic Labs should provide their services on direct payment from the patients. Please do not deliver the order without payments. Haspatal program does not involve itself into payment issues.