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Pharmacies FAQ

Haspatal Pharmacy Network is a nationwide network of neighborhood pharmacies that are registered with us to provide medicine to our patients who are ordering medicine through Haspatal Mobile application.

Our patients across India use Haspatal Mobile application to order their medicine requirements. The orders are passed on to the neighborhood pharmacy that the patient has selected. The neighborhood pharmacy delivers the medicine within his coverage area and collects the payment.

We do not charge any commissions from our registered pharmacies.

Pharmacy Registration at Haspatal  program is free. There are no registration charges.

We do not charge any monthly subscriptions from our registered pharmacies.

No, we do not charge any marketing fees from pharmacies.

No, we don’t ask pharmacies to offer any specific percentage as discounts. 

 

1. Increased Orders at Zero Commissions.
2. Increased Visibility of your pharmacy to neighborhood patients at Zero Costs
3. Becoming  part of India’s largest network of neighborhood pharmacies.

Patients make you the payment directly upon receiving the order. Haspatal does not take or make the order payments.

From August 2022, Pharmacy registration at Haspatal Program can be done 24X7 using Haspatal 360 Mobile App. You can download this app from Google Play Store by clicking here

You will need to submit only three documents.

  1. Copy of your valid pharmacy license.
  2. A picture of your shop showing a signboard with the name matching the pharmacy license.
  3. A readable copy/ image of your business card

The average time taken in the registration process is between 3 to 4 minutes.

After registration , it takes 24 hours to verify the documents and approve your pharmacy account at Haspatal.  After approval, you can immediately start taking orders.

You will receive orders in my orders section of Haspatal 360 App.

You will get the orders from the patients from the area selected by you as coverage area. You can define or readjust the coverage area yourself anytime.

We charge Rs 10 per pharmacy order, irrespective of the order value as order processing fees for the usage of our platform. This is automatically deducted from your Haspatal wallet when you accept an order.

In such a scenario, the pharmacy can directly cancel the order of out – of – stock medicines. We suggest that you do not take orders for out of stock items. It will save you from bad reviews and failed order penalties.

Pharmacies should deliver medicine on direct payment from the patients. Please do not deliver the order without payments. Haspatal program does not involve itself into payment issues.

Pharmacies need to keep a minimum balance equal to platform usage charges of one order that is Rs 10 only.

In case your Haspatal Wallet does not have this balance, You will not be able to receive an order