Patient Relations Executive

Urgently Required

Patient Relation Executive for Prathima Cancer Institute – Hyderabad

Job Description

1.  Provide patients and families with information on hospital services, procedures, and protocols

2.  Interview patients or families to determine the nature of care needed and direct them to the concerned health care providers

3.  Respond to patient inquiries regarding physicians and services

4.  Create and maintain liaison with insurance companies to inquire about payable or paid claim

5. Analyze and interpret patient account data and facilitate payments

6.  Post patient demographic and financial entries into the predefined hospital database

7.  Respond to patients’ complaints regarding hospital services and ensure that concerns are handled properly