Sterling Hospital
Urgently Required
Assistant OPD Manager
Experience : 1 to 5 years
No of vacancies : 1
Job Description: The Assistant OPD (Outpatient Department) Manager plays a crucial role in supporting the overall management and operation of the OPD within a healthcare facility. This position involves coordinating patient care services, managing staff, and ensuring operational efficiency to deliver effective outpatient services.
Key Responsibilities: Operational Support: Assist the OPD Manager in overseeing the daily operations of the outpatient department, ensuring that patient care is timely, efficient, and compliant with all regulations.
Staff Supervision: Help manage the recruitment, training, and supervision of OPD staff, including scheduling and performance evaluations.
Patient Flow Management: Optimize patient flow through the department to minimize wait times and enhance patient satisfaction.
Quality Control: Monitor and ensure the quality of patient care, implementing quality improvement initiatives and compliance with health care standards.
Reporting: Assist in compiling reports on department performance, including patient volume, service quality, and operational efficiency.
Emergency Response: Support the department during emergency situations by implementing protocols and ensuring patient and staff safety.
Resource Management: Help manage department resources, ensuring adequate staffing, equipment, and supplies to meet patient needs.
Education Qualifications: Education: Bachelor’s degree in Healthcare Administration, Nursing, or a related field; Master’s degree is preferred.
Experience: Minimum of 2 years’ experience in healthcare management or administration, particularly in an outpatient setting.
Certifications: Certifications in healthcare management, such as Certified Medical Manager (CMM) or Certified Healthcare Administrator (CHA), are beneficial.
Key Attributes: Leadership Skills: Strong leadership skills to oversee staff and operations effectively.
Communication Skills: Excellent communication abilities to interact with patients, healthcare professionals, and administrative staff.
Organizational Skills: Highly organized to manage various tasks and responsibilities efficiently.
Problem-Solving Skills: Ability to identify problems quickly and develop effective solutions.
Adaptability: Capable of adjusting to changes in the healthcare environment and patient needs.
About the Role: The Assistant OPD Manager position is designed for individuals who are looking to advance their career in healthcare management. This role is pivotal in enhancing patient care services and operational efficiency in the outpatient department. It offers opportunities for professional growth and development within the healthcare sector, preparing the incumbent for potential advancement to higher managerial roles within the organization.