UMC VICTORIA HOSPITAL
Urgently Required
Clinical Services Manager-Sports Medicine
Experience : 1 to 5 years
No of vacancies : 1
Job Description: The Clinical Services Manager is responsible for overseeing the daily operations of clinical departments within a healthcare facility. This role involves ensuring the delivery of high-quality patient care, managing staff, coordinating with other healthcare services, and implementing policies and procedures that comply with healthcare regulations and standards.
Key Responsibilities: Manage the day-to-day operations of clinical services, ensuring efficient and effective delivery of care.
Develop and implement policies, procedures, and best practices to improve quality of care and ensure compliance with healthcare regulations.
Oversee the recruitment, training, and evaluation of clinical staff, promoting a culture of continuous learning and improvement.
Coordinate with medical and administrative staff to facilitate interdisciplinary collaboration and integration of services.
Manage budgets and resources, including scheduling, to optimize operational efficiency and patient care.
Analyze patient satisfaction surveys and clinical outcomes to identify areas for improvement and implement corrective actions.
Ensure the maintenance of patient health records and the confidentiality of patient information in accordance with legal and ethical standards.
Stay updated on the latest healthcare regulations, trends, and best practices to ensure the facility’s compliance and competitiveness.
Education Qualifications: Bachelor’s degree in Healthcare Administration, Nursing, or related field; Master’s degree preferred.
Clinical licensure (e.g., RN, allied health professional) may be required depending on the facility’s focus.
Proven experience in clinical operations management, with a solid understanding of healthcare systems, regulations, and standards.
Strong leadership and team management skills, with the ability to motivate and mentor staff.
Key Attributes: Strong organizational and multitasking skills, with the ability to prioritize tasks efficiently.
Excellent communication and interpersonal skills, capable of working effectively with medical staff, patients, and external partners.
Analytical and problem-solving abilities, with a focus on improving clinical services and patient care outcomes.
Adaptable and resilient, with the ability to manage change and lead teams through challenging situations.
About the Role: Acts as a key liaison between clinical staff and upper management, ensuring that the voice of the clinical team is heard in strategic decisions.
Collaborates with department heads and other healthcare professionals to ensure cohesive patient care across different services.
Plays a critical role in healthcare quality improvement initiatives, patient safety programs, and compliance efforts.
Contributes to the development and implementation of healthcare strategies and policies that impact the broader healthcare ecosystem.