aboutimage
Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

Customer Care Executive

Nova IVF Fertility

TalentMD Healthcare Jobs

Urgently Required

Customer Care Executive for Nova IVF Fertility – Pune

Job Description

  1. Managing a team of representatives offering customer support.
  2. Overseeing the customer service process.
  3. Resolving customer complaints brought to your attention.
  4. Creating policies and procedures.
  5. Planning the training and standardization of service delivery.
  6. Selecting and hiring new staff.
  7. Monitoring the work of individual representatives and of the team.
  8. Conducting quality assurance surveys with customers and providing feedback to the staff.