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Customer Care Officer

M.K. Hospital

TalentMD Healthcare Jobs

Urgently Required

Customer Care Officer for M.K. Hospital – Bhiwani

Job Description

  1. Answer phone, email, and face-to-face customer enquiries
  2. Direct customers to online resources
  3. Create and maintain reports on customer interactions
  4. Attend weekly team meetings
  5. Update customer records in our system, including notes about conversations and outcomes
  6. Present ideas for improving customer care
  7. Participate in team-building activities
  8. Develop customer rapport