Cloudnine Hospitals
Urgently Required
Food & Beverage Manager (F&B)
Experience : 1 to 5 years
No of vacancies : 1
Job Description: The Food Service Manager in a healthcare setting plays a critical role in ensuring the provision of high-quality, nutritious, and appealing meals to patients, staff, and visitors. This role involves overseeing the daily operations of food service departments, including meal preparation, menu planning, budget management, and compliance with health and safety regulations. The Food Service Manager works closely with clinical nutritionists, dietitians, and healthcare professionals to accommodate the dietary needs and preferences of patients, contributing to their overall health and recovery.
Key Responsibilities: Menu Planning and Nutritional Support: Develop and implement menus that meet the nutritional standards and dietary requirements of patients, considering diverse health conditions and cultural preferences.
Operational Management: Oversee the daily operations of the food service department, including food preparation, distribution, and sanitation.
Staff Leadership and Development: Hire, train, and manage food service staff, promoting teamwork, efficiency, and high standards of food quality and hygiene.
Budget and Resource Management: Develop and manage the food service budget, including cost control, procurement of supplies, and inventory management.
Safety and Compliance: Ensure compliance with health, safety, and sanitation regulations; implement policies and procedures to maintain food safety and worker safety.
Patient and Customer Satisfaction: Monitor and address feedback from patients, visitors, and staff to continuously improve the quality of food service and customer satisfaction.
Collaboration with Healthcare Team: Work closely with healthcare professionals, including dietitians and clinical nutrition managers, to align food services with patient care plans and nutritional goals.
Innovation and Quality Improvement: Implement innovative food service practices and participate in quality improvement initiatives to enhance service delivery and patient experience.
Education Qualifications: Educational Background: A Bachelor’s degree in hospitality management, dietetics, nutrition, business administration, or a related field.
Experience: Previous experience in food service management, preferably in a healthcare setting, with a proven track record of managing a diverse team and meeting operational goals.
Certifications: Certifications in food safety management, such as ServSafe, are often required or highly beneficial.
Skills: Strong leadership and organizational skills; excellent communication and interpersonal skills; knowledge of food service operations and nutritional requirements; budget management and analytical skills.
Key Attributes: Leadership and Team Management: Ability to lead and motivate a team, fostering a positive work environment that encourages efficiency and high standards.
Attention to Detail: Keen attention to detail in food quality, hygiene, and safety standards.
Adaptability and Problem-Solving: Ability to adapt to changing circumstances and solve problems creatively to improve service delivery and patient satisfaction.
Patient and Customer Focus: A commitment to meeting the needs and preferences of patients and customers, enhancing their dining experience.
Collaborative Spirit: Willingness to collaborate with healthcare professionals and department leaders to integrate food services seamlessly into the overall patient care experience.
About the Role: Nutritional Care Contributor: Supports the nutritional care and recovery of patients by providing high-quality, appropriate meals.
Operational Leader: Ensures the smooth operation of the food service department, contributing to the overall efficiency of the healthcare facility.
Quality and Safety Advocate: Upholds and advances food safety and quality standards, playing a crucial role in infection control and patient safety.
Team Developer: Builds and nurtures a competent and efficient food service team, enhancing staff morale and performance.
Patient Satisfaction Enhancer: Directly influences patient satisfaction through the quality and appropriateness of food services provided, impacting the overall patient experience.
The Food Service Manager is essential in bridging nutrition and service, ensuring that every meal served contributes positively to the health and satisfaction of patients and the healthcare facility’s broader community.