Sri Balaji Hospital
Vacancy Details
- Job ID
- 100359579
- Hospital
- Sri Balaji Hospital
- Location
- Chennai, Tamil Nadu, India
- Experience
- 1- 3 Years
- Vacancies
- 1
- Verified on
- 2026-10-31
- Closing date
- January 31, 2027
Urgently Required: Front Office Executive ( Ayurveda )
Hospital: Sri Balaji Hospital
Location: Chennai
Experience: 1- 3 Years
Number of Vacancies: 1
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Job Description
- The Front Office Executive (Ayurveda) is responsible for managing the front desk operations of an Ayurvedic healthcare facility.
- This role involves welcoming patients, managing appointment scheduling, handling patient inquiries, and ensuring smooth administrative processes.
- The Front Office Executive ensures a positive and professional patient experience by maintaining a welcoming environment and coordinating effectively with Ayurvedic practitioners and the rest of the healthcare team.
Key Responsibilities
- Greet patients warmly and professionally, providing them with a calming and welcoming experience that reflects the Ayurvedic principles of wellness.
- Schedule patient appointments accurately and efficiently, coordinating with Ayurvedic practitioners and therapists to optimize time management and ensure timely treatments.
- Answer phone calls and emails, providing information about Ayurvedic services, products, and wellness programs.
- Assist in the check-in and check-out processes, ensuring that patient information is recorded correctly and that all billing and payment transactions are processed.
- Maintain and update patient records, ensuring confidentiality, accuracy, and compliance with privacy regulations.
- Provide basic information on Ayurveda and available services, guiding patients in selecting treatments and therapies based on their needs.
- Manage patient queries, resolving issues or concerns in a timely and courteous manner.
- Support front office operations by keeping the front desk area clean, organized, and in alignment with Ayurvedic aesthetics.
- Assist in the management of Ayurvedic product inventory, ensuring that medicines and products are well-stocked and organized.
- Ensure proper documentation of patient consent forms, health records, and payment receipts.
- Monitor patient flow, ensuring minimal waiting time and coordinating with therapists and practitioners to maintain a smooth schedule.
- Promote Ayurvedic treatments and products by assisting in marketing and promotional activities within the facility.
- Coordinate with other administrative staff and departments to ensure seamless operations and patient care.
Education Qualifications
- Bachelor's degree in Business Administration, Healthcare Administration, or a related field.
- Prior experience in a front office or customer service role, especially in healthcare, wellness, or Ayurvedic settings, is a plus.
- Knowledge of Ayurveda or an interest in holistic health practices is highly desirable.
Key Attributes
- Strong communication and interpersonal skills, with the ability to build rapport with patients and create a positive, welcoming environment.
- Excellent organizational skills with the ability to manage appointments, patient records, and administrative tasks efficiently.
- A customer-focused attitude, with a commitment to providing excellent service and resolving patient concerns in a timely manner.
- Ability to maintain confidentiality and handle sensitive patient information responsibly.
- Proficiency in office management software, appointment scheduling systems, and basic knowledge of billing and invoicing.
- A friendly, approachable, and calm demeanor, particularly in a busy healthcare or wellness environment.
- Ability to multitask, manage time effectively, and work under pressure while maintaining professionalism.
- Strong attention to detail, ensuring accuracy in patient records and appointment scheduling.
Apply for Front Office Executive ( Ayurveda ) at Sri Balaji Hospital
Chennai Job ID: 100359579
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