Ayushman Hospital Healing Touch
Urgently Required
Learning and Development Managers (L&D)
Experience : 1 to 5 years
No of vacancies : 1
Job Description: Training and Development Managers in the healthcare sector are pivotal in ensuring that healthcare professionals, including doctors, nurses, administrative staff, and support personnel, have the necessary skills and knowledge to meet the demands of their roles. These managers assess training needs, design training programs, and oversee their implementation and evaluation. Their work supports the organization’s goals by enhancing employee performance, ensuring compliance with healthcare regulations, and improving patient care quality.
Key Responsibilities: Needs Assessment: Conduct organizational assessments to identify skills gaps and training needs for different departments and roles within the healthcare facility.
Program Development: Design and develop training programs that address the identified needs, incorporating adult learning principles and leveraging a variety of instructional techniques.
Implementation: Coordinate and sometimes directly facilitate training sessions, workshops, conferences, and other learning opportunities.
Evaluation: Implement evaluation frameworks to assess the effectiveness of training programs, using metrics such as participant satisfaction, knowledge retention, and impact on job performance.
Compliance Training: Ensure all employees are up-to-date with mandatory training requirements specific to the healthcare industry, including compliance with legal and regulatory standards.
Career Development: Work with HR and departmental leaders to integrate training programs into broader career development plans for staff.
Vendor Management: Select and manage relationships with external training providers and consultants to deliver specialized training programs.
Budget Management: Develop and manage the training budget, ensuring effective use of resources and maximizing return on investment for training initiatives.
Education Qualifications: Educational Background: Bachelor’s degree in Human Resources, Education, Organizational Development, or a related field. A master’s degree is often preferred.
Experience: Proven experience as a Training Manager or similar role, ideally within the healthcare sector or a regulated environment.
Skills and Competencies: Strong understanding of effective training methods and adult learning principles; excellent communication and facilitation skills; ability to evaluate and measure training effectiveness; familiarity with e-learning platforms and LMS; knowledge of healthcare compliance and regulatory requirements.
Key Attributes: Analytical Skills: Ability to assess training needs and measure the impact of training programs.
Creativity: Innovativeness in designing engaging and effective training materials and programs.
Leadership: Capability to lead and motivate a team, managing diverse learning needs and expectations.
Adaptability: Flexibility to adapt training programs to changing healthcare practices and technologies.
Collaboration: Strong interpersonal skills to work effectively with HR, departmental leaders, and external vendors.
About the Role: Capability Builder: Enhances the skills and knowledge base of the healthcare workforce, directly impacting the quality of patient care and operational efficiency.
Compliance Facilitator: Ensures that all staff members meet required regulatory and compliance training standards, mitigating risks and enhancing patient safety.
Culture Advocate: Promotes a culture of continuous learning and improvement, supporting the organization’s values and mission.
Change Agent: Plays a key role in managing change within the organization by preparing employees through targeted training and development initiatives.
Performance Enhancer: Directly contributes to improving employee performance and job satisfaction, which can lead to higher patient satisfaction and organizational success.
Training and Development Managers are essential for maintaining a competent and confident healthcare workforce capable of meeting the challenges of a dynamic and complex healthcare environment. Their work ensures that the organization not only complies with necessary regulations but also fosters a culture of continuous professional development and improvement.