FIMS Multi Super Speciality Hospital
Urgently Required
OPD Head
Experience : 1 to 5 years
No of vacancies : 1
Job Description: The OPD (Outpatient Department) Head is responsible for overseeing the daily operations of the outpatient department in a healthcare facility. This role involves managing staff, coordinating patient care services, and ensuring compliance with healthcare regulations to provide efficient and effective service to patients visiting the department for consultations and treatments without being admitted to the hospital.
Key Responsibilities: Operations Management: Oversee the daily operations of the outpatient department, ensuring efficient patient flow and high standards of care.
Staff Supervision: Manage and supervise a diverse team of healthcare professionals and administrative staff within the outpatient department.
Policy Implementation: Implement policies and procedures that conform to the latest healthcare regulations and standards.
Budget Management: Manage the department’s budget, ensuring efficient use of resources and cost control.
Quality Assurance: Monitor and evaluate healthcare services to ensure they meet the required standards of quality and safety.
Patient Satisfaction: Address patient concerns and feedback, aiming to improve the overall patient experience.
Staff Development: Organize training and development opportunities for staff to enhance their skills and knowledge.
Reporting: Prepare regular reports on department performance, challenges, and progress.
Education Qualifications: Education: Master’s degree in Healthcare Administration, Management, Nursing, or a related field.
Experience: Extensive experience in a managerial or supervisory role within a healthcare setting, preferably in an outpatient or similar department.
Licenses/Certifications: Relevant certifications in healthcare management or administration are preferred.
Key Attributes: Leadership Skills: Strong leadership and team management skills to inspire and coordinate a diverse team.
Communication Skills: Excellent communication abilities to effectively interact with medical staff, patients, and administrative personnel.
Problem-Solving Skills: Proficient in handling challenges and making decisions that affect the operations of the outpatient department.
Organizational Skills: High level of organizational ability to manage multiple tasks and priorities in a fast-paced environment.
Empathy: Ability to empathize with patients and understand their needs and concerns.
About the Role: The OPD Head is pivotal in shaping patient experiences in the outpatient setting, ensuring that the department runs smoothly and efficiently while maintaining high standards of care. This role offers the opportunity to make significant impacts on patient care delivery, staff performance, and operational efficiency. The OPD Head will also have opportunities for professional growth through continuous learning and potential advancement into higher executive roles within the healthcare management hierarchy.