Dr. L H Hiranandani Hospital

Vacancy Details

Urgently Required: Patient Care Coordinator

Hospital: Dr. L H Hiranandani Hospital

Location: Mumbai

Experience: 1 to 5 years

Number of Vacancies: 1

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The Patient Care Coordinator is a vital member of the healthcare team, responsible for overseeing the continuity and efficiency of patient care services.
This role involves coordinating between various healthcare providers, managing patient schedules, and ensuring patients receive the necessary care in a timely and organized manner.

Care Coordination: Ensure seamless coordination of patient appointments, treatments, and follow-up visits across various departments.
Patient Communication: Serve as the primary point of contact for patients, providing information about treatment plans and answering inquiries.
Medical Records Management: Maintain accurate and up-to-date patient records, ensuring that all relevant health information is available to appropriate medical staff.
Insurance Coordination: Assist patients in understanding their insurance benefits and requirements, and coordinate with insurance providers to ensure coverage of treatments.
Interdepartmental Liaison: Act as a liaison between different departments within the healthcare facility to facilitate efficient patient care.
Patient Education: Educate patients and their families about health conditions and care plans, improving their ability to manage their health.
Feedback Collection: Gather patient feedback to identify areas for improvement in service and care delivery.

Education: Associate's or bachelor’s degree in Healthcare Administration, Nursing, or related field.
Experience: Previous experience in a healthcare setting, particularly in patient coordination or administration.
Skills: Strong organizational, communication, and interpersonal skills; proficiency in medical software is often required.

Empathy: Ability to empathize with patients and their families, understanding their needs and concerns.
Detail-Oriented: Meticulous attention to details to manage multiple aspects of patient care.
Proactive Thinking: Anticipate needs and potential issues in patient care before they arise.
Communication Skills: Excellent verbal and written communication skills to effectively interact with medical staff and patients.
Teamwork: Ability to work collaboratively with other healthcare professionals to facilitate comprehensive care.

Mumbai Job ID: 100357356

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Patient Care Coordinator