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Patient Counsellor

Dr Agarwal Eye Hospital

TalentMD Healthcare Jobs

Urgently Required

Patient Counsellor for Dr Agarwal Eye Hospital – Bangalore

Job Description

  1. Answer phone inquiries in an efficient and effective manner.
  2. Utilize phone scripts.
  3. Conduct patient consultations via Zoom or in-office with emphasis on converting patients to surgery.
  4. Make confirmation and reminder calls. Follow-up calls from patient consultations and seminar leads.
  5. Assist and attend elective surgery seminars and events.
  6. Track personal conversion rates monthly.
  7. Interact with patients/family day of the procedure.
  8. Interacts with referring and co-managing doctor’s offices.