
macleods pharmaceuticals limited
Urgently Required
Quality Assurance Officer – CSSD
Experience : 1 to 5 years
No of vacancies : 1
Job Description: The Quality Assurance and Training Officer is responsible for maintaining high standards in quality across various departments within an organization, focusing on improving processes and ensuring compliance with internal and external standards. Additionally, this role involves developing and implementing training programs to enhance employee skills and knowledge related to quality assurance practices.
Key Responsibilities: Quality Assurance Oversight: Develop, implement, and monitor quality assurance programs and strategies to ensure that the organization meets all internal standards and regulatory requirements.
Training Program Development: Design and deliver training programs tailored to enhance quality awareness and capabilities across the organization.
Audit and Compliance: Conduct regular audits of operational processes and procedures to identify areas for improvement and ensure compliance with relevant laws and regulations.
Documentation and Reporting: Maintain accurate records of quality reports, statistical reviews, and relevant documentation necessary for audit purposes.
Continuous Improvement: Foster a culture of continuous improvement by leading initiatives aimed at enhancing efficiency and effectiveness in quality assurance practices.
Stakeholder Engagement: Collaborate with management and cross-functional teams to integrate quality assurance measures into departmental operations.
Feedback Mechanism: Develop and maintain systems for gathering and responding to quality-related feedback from staff and clients.
Performance Metrics: Track and report on quality metrics, providing insights and recommendations to senior management.
Staff Development: Identify training needs and skill gaps within the team, arranging for appropriate training sessions as needed.
Education Qualifications: Bachelor’s degree in Business Administration, Quality Management, or a related field.
Proven experience in quality assurance and training within a relevant sector.
Familiarity with industry standards such as ISO 9001, Six Sigma, or similar.
Strong organizational and leadership skills.
Proficient in data analysis and performance metrics
Key Attributes: Excellent communication and interpersonal skills.
Detail-oriented with a critical eye for identifying deficiencies.
Strong analytical and problem-solving abilities.
Proactive in staying updated with the latest industry practices and standards.
Ability to handle multiple tasks simultaneously and meet tight deadlines.
About the Role: This role is crucial for maintaining the integrity and quality of operations within the organization. The Quality Assurance and Training Officer ensures that all aspects of an operation meet specified standards and that staff are well-trained and equipped to adhere to these standards. This position not only supports regulatory compliance but also enhances staff competence and operational efficiency, ultimately contributing to the organization’s success and reputation.