Customer Care Executive

Urgently Required

Customer Care Executive for Zydus Hospital – Ahmedabad

Requirements

Qualification –  Graduate

Experience -0 to 3 years

Job Description

1. Managing a team of representatives offering customer support.
2. Overseeing the customer service process.
3. Resolving customer complaints brought to your attention.
4. Creating policies and procedures.
5. Planning the training and standardization of service delivery.
6. Selecting and hiring new staff.
7. Monitoring the work of individual representatives and of the team.